Support & Contact
CAI Solutions LLC
9330 LBJ Freeway, Suite 900, Dallas, TX 75243
Phone: 972-885-8186
Email: [email protected]
How to reach us
| Topic | Where to send it | Response target |
|---|---|---|
| Product support | [email protected] | 1 business day |
| Billing & subscriptions | [email protected] | 1 business day |
| Privacy requests & data deletion | [email protected] | 5 business days to acknowledge |
| Legal, DMCA & compliance | [email protected] | 5 business days |
| Security disclosures | [email protected] | 3 business days |
| Carrier & messaging compliance | [email protected] | 3 business days |
Support hours are Monday–Friday, 9:00 a.m. to 5:00 p.m. Central Time, excluding U.S. federal holidays.
Text message help
If you receive text messages from us:
- Reply HELP to any message for assistance.
- Reply STOP to any message to stop receiving them. Opt-outs are processed immediately.
- Message frequency varies. Message and data rates may apply.
Full details are in our SMS Terms & Conditions.
Delete your account or data
You can delete your account and personal data yourself from inside any CAI Solutions product, or request it by email. See Account & Data Deletion.