SMS Opt-In Consent Disclosure
This page documents the exact opt‑in language and call‑to‑action presented to end users before CAI Solutions LLC sends any text message. It is published for the benefit of our users and for review by mobile carriers, aggregators, and messaging providers evaluating our campaign registrations.
Call‑to‑action shown at the point of opt‑in
Every web form, app screen, and paper form that collects a mobile number displays an unchecked consent checkbox next to the following language. The checkbox is never pre‑selected, and submitting the form is possible without checking it.
Transactional & account notifications
“By providing your mobile number and checking this box, you agree to receive account, order, and service notification text messages from CAI Solutions LLC at the number provided, including messages sent by automatic telephone dialing system. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. See our SMS Terms and Privacy Policy.”
Marketing & promotional messages (separate, independently checked box)
“By checking this box, you agree to receive recurring marketing and promotional text messages from CAI Solutions LLC at the number provided, including messages sent by automatic telephone dialing system. Consent is not a condition of purchase. Approximately 2–6 msgs/month. Message and data rates may apply. Reply STOP to cancel, HELP for help. See our SMS Terms and Privacy Policy.”
Consent records
For every opt‑in we retain: the mobile number, the date and time of consent, the IP address or device identifier where applicable, the specific program consented to, and the exact wording of the disclosure displayed at that moment. These records are retained for at least four years and are available on request to carriers, aggregators, or the subscriber.
Required keyword responses
| Keyword | Automated reply |
|---|---|
| HELP | “CAI Solutions LLC: For help, email [email protected] or call 972-885-8186. Msg&data rates may apply. Reply STOP to cancel.” |
| STOP | “CAI Solutions LLC: You are unsubscribed and will receive no further messages. Reply START to resubscribe. Reply HELP for help.” |
| START | “CAI Solutions LLC: You are resubscribed. Msg frequency varies. Msg&data rates may apply. Reply STOP to cancel, HELP for help.” |
STOP, END, CANCEL, UNSUBSCRIBE, and QUIT are all honored. Opt‑out requests are processed immediately and permanently unless the subscriber opts in again.
Our messaging practices
- We never purchase, rent, or import phone number lists. Every number in our systems was collected directly from the subscriber.
- We never send messages to a number without a documented opt‑in for the specific program.
- Marketing consent is always collected separately from transactional consent.
- Every message identifies CAI Solutions LLC or the specific product sending it.
- We do not send messages relating to cannabis, CBD, prescription drugs, firearms, gambling, high‑risk financial services, debt collection, or any other content restricted by carrier policy.
- We do not use link shorteners on shared or public domains; all links use our own domain.
- We honor quiet hours and do not send promotional messages outside 8:00 a.m.–9:00 p.m. in the recipient's local time zone.
Questions
Carriers, aggregators, and messaging providers may direct compliance questions to [email protected].
Subscribers can reach us at [email protected].
CAI Solutions LLC · 9330 LBJ Freeway, Suite 900, Dallas, TX 75243